- The Nonfiction Book Publishing Plan: The Professional Guide to Profitable Self-Publishing
- Managed Services in a Month
- Service Agreements for SMB Consultants - A Quick Start Guide for Managed Services
- Vol. 4 - Support and Service Delivery: Sops for Client Relationships, Service Delivery, Scheduled Maintenance, and All about Backups
- The Absolutely Unbreakable Rules of Service Delivery: How to Manage Your Business to Maximize Customer Service, Profit, and Employee Culture
















