- The Nonfiction Book Publishing Plan: The Professional Guide to Profitable Self-Publishing
- Managed Services in a Month
- Service Agreements for SMB Consultants - A Quick Start Guide for Managed Services
- Vol. 3 - Running the Service Department: Sops for Managing Technicians, Daily Operations, Service Boards, and Scheduling
- Vol. 4 - Support and Service Delivery: Sops for Client Relationships, Service Delivery, Scheduled Maintenance, and All about Backups
















