Quality in America

by V. Daniel Hunt

Book Overview

This work aims to show readers how to plan and implement a competitive and successful quality programme for their business, based on the author's quality first technique. It shows how to improve customer satisfaction, market share and profitability, and develop a customized quality approach.

• Format: Paperback
• Language: English
• ISBN: 0786305290
• ISBN13: 9780786305292
• Release Date: October 1995
• Publisher: Irwin Professional Publishing
• Length: 308 Pages
• Weight: 1.10 lbs.
• Dimensions: 1.0" x 6.0" x 9.0"