Patient Satisfaction: Understanding and Managing the Experience of Care

by Irwin Press

Book Overview

This book explores the patients perception of care to identify the drivers and implications of patient satisfaction. Since the first edition of this book was published, national discussions of patient... This description may be from another edition of this product.

• Format: Paperback
• Language: English
• ISBN: 1567932509
• ISBN13: 9781567932508
• Release Date: December 2005
• Publisher: Health Administration Press
• Length: 262 Pages
• Weight: 0.85 lbs.
• Dimensions: 0.5" x 5.9" x 9.0"