Millionaire Service Advisor: A System for Collecting and Caring for Customers

by Chris Collins

Book Overview

Service Advisors in the Automotive industry create, arguably, more gross profit than any other employee in the dealership and receive the least amount of training. On top of that, they also have the most influence on customer retention and future new car purchases.

The facts are, according to NADA, regular service customers are 17 times more likely to buy their next vehicle from their servicing dealership. And an increase in customer retention...

• Format: Paperback
• Language: English
• ISBN: 1733394524
• ISBN13: 9781733394529
• Release Date: October 2019
• Publisher: Syndicate X Publishing
• Length: 136 Pages
• Weight: 0.44 lbs.
• Dimensions: 0.3" x 5.5" x 8.5"