Developing Knowledge-Based Client Relationships

by Ross Dawson

Developing Knowledge-Based Client Relationships, Second Edition, shows organizations how to lead their key clients into lasting, profitable, high-value relationships. Building on the powerful, tested principles of knowledge-based client relationships, Ross Dawson provides clear and extremely practical approaches for all professional and knowledge-based firms on how to create unique value for both clients and themselves.Detailed case studies across...

• Format: Hardcover
• Language: English
• ISBN: 1138173916
• ISBN13: 9781138173910
• Release Date: January 2016
• Publisher: Routledge
• Length: 416 Pages
• Weight: 1.60 lbs.
• Dimensions: 0.9" x 6.0" x 9.0"