Advanced Facilitation Strategies: Tools & Techniques to Master Difficult Situations [With CD-ROM] [With CD-ROM]

by Ingrid Bens

From Ingrid Bens, the author of the best-selling book Facilitating with Ease , comes the next-step resource for project leaders, managers, community leaders, teachers, and other facilitators who want... This description may be from another edition of this product.

• Format: Paperback
• Language: English
• ISBN: 0787977306
• ISBN13: 9780787977306
• Release Date: August 2005
• Publisher: John Wiley & Sons
• Length: 272 Pages
• Weight: 1.80 lbs.
• Dimensions: 0.7" x 8.4" x 10.8"

Customer Reviews

consulting reference

very user friendly and insightful supporting reference into facilitating effective skills and tools of specific consulting processes

This Book Is The Best For Dealing With Facilitation Challenges

After working in an organization comprised of 240 high performance teams and facilitating thousands of team activities, I was looking for something that would help address those issues that went beyond the normal facilitation efforts. This book offers strategies for approaching teams that seem to be going nowhere. They are the best techniques I have ever seen. Ingrid Bens has captured the art of dealing with difficult team issues and individual behaviors. She has placed her many effective tools & techniques in an understandable order that categorizes almost every situation I have encountered. I recommend this book to anyone who wants to master the art of expert facilitation and learn what to do in those challenging team situations. Mark Vilbert Human Resources Specialist, Employee Development The Boeing Co.