Working with People: Communication Skills for Professional Practice

By Louise Harms

Book Overview

Working with People focuses on the impact that communication has on others. Its overview of well-known and frequently-utilised skills of interpersonal communication and interviewing draws upon research and practice literature in relation to 'microskills' to understand the critical decisions or choices which are made by using thse skills.

• Format: Paperback
• Language: English
• ISBN: 0195558820
• ISBN13: 9780195558821
• Release Date: November 2007
• Publisher: Oxford University Press
• Length: 278 Pages
• Weight: 1.25 lbs.
• Dimensions: 7.4" x 0.7" x 9.6"