Work With Me: Resolving Everyday Conflict in Your Organization

By Gini Graham Scott

Book Overview

In WORK WITH ME, author Gini Graham Scott presents her proven conflict resolution model-first outlined in her popular book Resolving Conflict and later in Disagreements, Disputes and All-Out War. Here she applies this model to the workplace, guiding readers on how tomanage emotions and use logic and intuition to resolve common problems on the job. Written for everyone within an organization-workers, managers, supervisors, human resource directors, and CEOs-this book offers the tools needed for taking charge of workplace conflicts and developing the skills to so. Among some of the techniques featured are how to: - Conquer emotional barriers to resolving conflicts- Overcome common communication problems- Recognize the organizational and political factors that can create friction- Identify individual interests, needs, and wants that drive conflict situations- Deal with difficult people- Apply a variety of conflict and negotiation styles- Brainstorm ideas to generate resolution alternatives- Visualize optimal outcomesGini Graham Scott, Ph.D. is a nationally known writer, consultant, speaker, and seminar/workshop leader, specializing in business and work relationships and professional and personal development. She is the founder of Changemakers Publishing and Writing and has published over 50 books on diverse subjects. Recent books include 30 Days to a More PowerfulMemory, A Survival Guide for Working with Bad Bosses and A Survival Guide for Working with Humans, Mind Power, The Empowered Mind, and TheTruth About Lying. Scott has received national media exposure for her books, including appearances on Good Morning America, Oprah, Montel Williams, and CNN. Her websites are at www.ginigrahamscott.com and www.changemakerspublishingandwriting.com

• Format: Paperback
• Language: English
• ISBN: 0692377980
• ISBN13: 9780692377987
• Release Date: January 2015
• Publisher: Changemakers Publishing
• Length: 188 Pages
• Weight: 0.57 lbs.
• Dimensions: 0.4" x 6.0" x 9.0"

Customer Reviews

Insightful!

Gini Graham Scott presents a model for handling any type of conflict using the ERI - emotions, reasons, and intuition - model. With this model, Scott calls for controlling negative emotions (E) and getting them out of the way. Then, she suggests understanding the reasons (R) for the conflict and the different conflict styles that might be used in dealing with it. The last step is and using the intuition (I) to come up with alternatives to choose the best approach. This book is well written in a clear, easy-to-understand style. The illustrations, charts, and fill-in-the-blank questions are especially helpful in showing how to apply the model in your own organization. We [...] recommend this book for executives and managers, although it can be applied by others in the workplace and in everyday life to deal with any kind of conflict.

A Model for Handling any Type of Conflict

Gini Graham Scott presents a model for handling any type of conflict using the ERI - emotions, reasons, and intuition - model. With this model, Scott calls for controlling negative emotions (E) and getting them out of the way. Then, she suggests understanding the reasons (R) for the conflict and the different conflict styles that might be used in dealing with it. The last step is and using the intuition (I) to come up with alternatives to choose the best approach. This book is well written in a clear, easy-to-understand style. The illustrations, charts, and fill-in-the-blank questions are especially helpful in showing how to apply the model in your own organization. We at getAbstract.com recommend this book for executives and managers, although it can be applied by others in the workplace and in everyday life to deal with any kind of conflict.