Have you ever had a meeting go off the rails when someone said the wrong thing?Have you ever said something you wished you could take back?When was the last time you discussed something important, only to later discover that you were completely misunderstood?Now more than ever before, we must be mindful of exactly what we say and how we say it. This dynamic, visually imaginative book will show you how to look beyond the surface definitions of the words or phrases we often use in a business setting. Digging deeper into why these Words Matter will give you new insight into how to lead more effectively, work more efficiently, build better relationships, inspire others, and lead your best life.
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