Wooing customers back: How to give great service and increase your own success

By Mark Holmes

New, updated version of this popular book. For anyone in customer service, WOOING gives you ways to create better teamwork, go way beyond customer expectations every time--and develop unlimited... This description may be from another edition of this product.

• Format: Paperback
• Language: English
• ISBN: 0964382865
• ISBN13: 9780964382862
• Release Date: January 2006
• Publisher: Advance Mark Pub
• Length: 128 Pages
• Weight: 0.45 lbs.
• Dimensions: 0.3" x 5.5" x 8.5"

Customer Reviews

Wooing Customers Back

This is the very best book I have ever read on customer service. Is is a very eazy to read book. I have shared it many other people and have given twenty or more copies to friedns.Friends that I have shared it with that have made it mandatory reading for all of the department heads in the company. This is a great book to build long term relationships and business. I just can't say enough good things about it. Great Job!