Wired and Dangerous: How Your Customers Have Changed and What to Do about It

By Chip R. Bell; John R. Patterson, Chip R. Bell, John R Patterson

Bestselling authors Chip Bell and John Patterson (more than 500,000 book copies sold collectively) describe the new rules for coping with demanding customers in a wired, want-it-now world.

• Format: MP3 CD
• Language: English
• ISBN: B0GGF6R4T6
• ISBN13: 9798228715677
• Release Date: May 2011
• Publisher: Ascent Audio