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Hardcover Winning on Purpose: The Unbeatable Strategy of Loving Customers Book

ISBN: 1647821789

ISBN13: 9781647821784

Winning on Purpose: The Unbeatable Strategy of Loving Customers

Can your company win by embracing a higher purpose? The answer is a resounding yes and this book tells you how. Few management ideas have spread so far and so wide as the Net Promoter System (NPS). Since its introduction two decades ago by author and customer loyalty guru Fred Reichheld, companies across the spectrum have adopted itfrom industrial giants such as Mercedes-Benz and Cummins to Silicon Valley sweethearts such as Apple and Google to digital...

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Format: Hardcover

$25.85
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List Price $30.00
Releases Mon Nov 29 2021

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