Who Speaks for the Customer?: Improving Results with a Customer-Centered Framework

By Irene F. Lefton

The information in this book provides existing executives, managers, and those who are studying business tactics that have the proven potential to change how businesses operate, improve customer experience, and positively impact financial success.

• Format: Hardcover
• Language: English
• ISBN: 1041028806
• ISBN13: 9781041028802
• Release Date: February 2026
• Publisher: Productivity Press
• Length: 282 Pages
• Weight: 1.63 lbs.
• Dimensions: 0.7" x 7.0" x 10.0"