Who Cares?

By Kelly E. Middleton and Elizabeth A. Petitt

Book Overview

"Who Cares?" is a call to arms for all proponents of public schools: administrators, teachers, support staff, and unions. It encourages schools to focus on the most important "R" of all-relationships.... This description may be from another edition of this product.

• Format: Paperback
• Language: English
• ISBN: 1587368005
• ISBN13: 9781587368004
• Release Date: January 2013
• Publisher: Wheatmark
• Length: 192 Pages
• Weight: 0.68 lbs.
• Dimensions: 0.5" x 6.0" x 9.0"

Customer Reviews

Full of hot air

This guy has a track record of not being able to do what he preaches. Had 8 years to turn a district around and failed. Then sued in federal court because the audit called him out — and he failed. He did succeed in spending thousands on trips and food —- his favorite is Chick-Fil-A. $€£¥

a must read

Recently, our district hired a new superintendent, a businessman, not someone from the education field. I thought it was an insult. He spoke about "product" and "customer service," words that sent my blood pressure into the danger zone. After reading Who Cares, I realize that public schools are in the danger zone and are falling into a dark chasm. Read Who Cares before we find ourselves in a hole so deep we won't be able to climb out! Public education, as it stands now, is the quickest climb downwards and backwards to the pre 60's. Public schools will become the segregated institutions of the past that divided rather than equalized. Everyone needs to "care" while we still have a product and a customer to serve.

Excellant resource

Great book for the public school teachers and administers- easy to read and highly motivating

Who cares review

This book hits it right on the money! We need to realize there's a world outside of education and most of the students we see are going to it!

Things we need to hear in school

I've been a proponent of increasing our school's customer service for a while, and then heard the authors speak at a conference two years ago. Excellent book! Sometimes in education we feel there's nothing we can do, or worse yet, don't want to change what we're doing because we see the changes (and faults) in our students, parents, and/or communities as larger issues. But in the end, we need to remember that we can't control their situations, so we must focus on the things we do to make improvements. This book helps you to do just that.

Educators share values they've learned

Middleton and Petitt explain how customer service and relationship building extend far beyond the business world. They offer well-documented research to convince public education professionals that these elements are crucial to their field. The authors urge schools to enlist all staff in the process. Besides the broad overview, they also share numerous and practical tips. The impetus to write this book is the best kind. These two Mason County, Ky., administrators share the practices that have transformed their own district. They tell what necessity compelled them to learn. They were smart to respond and kind to share. Other educators will benefit from their work.