What Works: How Local Governments Have Made the Leap from Measurement to Management

By Center for Performance Measurement

Silver Winner of the 2009 Excel Award from the Society of National Association Publications (SNAP) This could very well be one of the most valuable books in your collection?it?s packed with more than 70 exclusive case studies featuring successful performance management practices from local governments that belong to ICMA?s Center for Performance Measurement (CPM). This information is not available from any other resource. Written by CPM staff, the case studies in What Works: How Local Governments Have Made the Leap from Measurement to Management illustrate how performance measurement promotes positive change in 15 different service areas in local government. Cases are one to three pages long, making them a convenient, quick read.

• Format: Paperback
• Language: English
• ISBN: 087326181X
• ISBN13: 9780873261814
• Release Date: January 2008
• Publisher: Intl City County Management Assn
• Length: 176 Pages
• Weight: 1.10 lbs.
• Dimensions: 10.5" x 0.5" x 8.0"