What to Say to Get Your Way: The Magic Words That Guarantee Better, More Effective Communication

by John Boswell

Book Overview

A snappy book of simple conversational swaps that reveals how to talk so everyone will listen Words matter. They can inform, soothe, sting, reverberate, and leave scars. And the wrong words can turn... This description may be from another edition of this product.

• Format: Hardcover
• Language: English
• ISBN: 0312580843
• Release Date: August 2010
• Publisher: St. Martin's Press
• Length: 160 Pages
• Weight: 0.45 lbs.
• Dimensions: 8.5" x 0.5" x 5.5"