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What Great Service Leaders Know and Do: Creatin...
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Format:Hardcover
Language:English
ISBN:1626565848
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What Great Service Leaders Know and Do: Creatin... [Large Print]
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Entire service businesses have been built around the ideas of Heskett, Sasser, and Schlesinger, pioneers in the world of service. Now they test their ideas against the actual experiences of successful and unsuccessful practitioners, as well as against demands of the future, in...
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Format:Paperback
Large Print:Yes
Language:English
Format: Paperback
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What Great Service Leaders Know and Do: Creatin...
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Format:MP3 CD
Language:English
ISBN:1681419661
Format: MP3 CD
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What Great Service Leaders Know and Do: Creatin...
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Format:Audio CD
Language:English
ISBN:1681419653
Format: Audio CD
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What Great Service Leaders Know and Do
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Format:Paperback
Language:English
ISBN:1626568138
Format: Paperback
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