Virtual References Best Practices

By M. Kathleen Kern and American Library Association

This text outlines the tools and decision-making processes that will help librarians evaluate, tailor, and launch virtual reference services that are a perfect fit for their community and library. This description may be from another edition of this product.

• Format: Paperback
• Language: English
• ISBN: 0838909752
• ISBN13: 9780838909751
• Release Date: January 2009
• Publisher: ALA Editions
• Length: 148 Pages
• Weight: 0.90 lbs.
• Dimensions: 0.4" x 8.4" x 10.7"