VeriSM - A Service Management Approach for the Digital Age

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Verism - A Service Management Approach for the ...

By Rob England, Randy Steinberg, Suzanne D. Van Hove

Edition Description

VeriSM is a framework that describes a service management approach from the organizational level, looking at the end to end view rather than focusing on a single department. Based around the VeriSM model, it shows organizations how they can adopt a range of management practices...

Edition Details

Format:Paperback

Language:English

ISBN:9401802408

Format: Paperback

Condition:

74.34

50 Available

Quantity:

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Verism - A Service Management Approach for the ...

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