Undercover Customer: 100 Ways To Fix Your Broken Customer Service

By Sherron A. Stevens

Using his experiences as a fast food worker, Sherron A. Stevens, an 18-year old college student from Columbus, Ohio, has authored a powerful new guide for employees, managers, executives and CEOs on how to implement exceptional customer service.

• Format: Paperback
• Language: English
• ISBN: 1507779364
• ISBN13: 9781507779361
• Release Date: January 2015
• Publisher: CreateSpace Independent Publishing Platform
• Length: 120 Pages
• Weight: 0.52 lbs.
• Dimensions: 9.0" x 0.3" x 6.0"