Turning Lead into Gold: The Demystification of Outsourcing

By Peter Bendor-Samuel

Book Overview

This book clears up the misconceptions and mysteries of outsourcing and guides the reader to desired outcomes. This description may be from another edition of this product.

• Format: Hardcover
• Language: English
• ISBN: 1890009873
• ISBN13: 9781890009878
• Release Date: October 2000
• Publisher: Executive Excellence Pub
• Length: 249 Pages
• Weight: 0.90 lbs.
• Dimensions: 8.3" x 1.0" x 5.3"

Customer Reviews

Crucial information, dry, but worth it

This book will not win any awards on being a page turner, but will certainly be an excellent resource to a manager who deals with outsourcing. As my business would not exist without outsourcing, I wish I could make more customers read it. Was very good from the perspective of what our company should be doing to help with the client. This book contains some information that took me years to learn... Dry, but a great reference for business owners and managers alike. I have no idea how to improve the book to make it easier to read, but found it sometimes difficult, otherwise I would give this book 5 stars!

Eye-opening, educational and entertaining

As the founder of probably the smallest corporation in America, (Meltdown International Inc.), I don't have the resources, time or knowledge to do everything well. The only way companies of any size can survive and thrive in today's changing business world is to outsource acitivities that don't pay the light bill or distinguish themselves in the global marketplace. But how do you do this? Giving away important processes like finance and accounting to an outsourcing provider is scary. This book gave me the courage and the confidence to outsource. It told me what to do, what NOT to do, and what to watch out for. It gave me clear guidelines on pricing going into a relationship and how to police performance during the life of the contract. It also gave me a blueprint for handling disputes because they do come up.I now outsource my finance and accounting to a provider 10 minutes from my office. (I want face to face chats about my money!)I also outsource my Web development and hosting to a company in the Philippines that does terrific work at a remarkably reasonable rate. I would never have even considered an offshore supplier if I hadn't read this book. It helped me understand the whole planet is now a source of suppliers.The author's premise is that companies today have no option but to outsource. I have found in my own experience that is certainly true. I had no idea of how to go about it. If in doubt, read! This book was the perfect primer for a newcomer like me.

A Great Pre-marital Manual for Would-be Outsourcing Allies!

Turning Lead into Gold is a valuable piece of work for buyers as well as sellers of outsourcing. It clearly presents how this modern form of business alchemy turns operations that drain resources from companies into generators of value.The hard statistics are accompanied by easy to understand case studies and explanations. I highly recommend it as a `must read" for both parties to an outsourcing relationship as "pre-marital" counseling manual that will promote more successful and profitable alliances.Thank you Peter Bendor-Samuel.

Turning Lead Into Gold: The Demystification of Outsourcing

Throughout all business media, everyone is talking about usingoutsourcing to enable companies to be competitive in today'smarketplace. But this is the only book that really explains exactlyhow to do it successfully. Whether your company is large or smalllike ours, you will benefit greatly by reading this book by PeterBendor-Samuel. He makes something with underlying complexities becomesimple to understand. He includes case studies and charts toillustrate his points. I have heard Mr. Bendor-Samuel speak atconferences, and I regularly visit his .... web site for informationabout outsourcing. But this book is the ultimate guide. He starts withinformation about whether or not outsourcing is the right strategy fora company, then he explains how to structure the relationship, thecontractual documents, how to know whether the price is right. Fromreading this book, I now know the hazardous areas to avoid and alsohow to successfully maintain an ongoing relationship with asupplier. This book will help me make very important businessdecisions, and I probably would have made the wrong decisions if I hadnot read it. END