Transforming Leadership, Improving the Patient Experience: Communication Strategies for Driving Patient Satisfaction

By Alan Belasen PhD, Barry Eisenberg, Jill Borgos

Book Overview

This book focuses on the patient experience as a leadership strategy. It explores the relationships between coordinated care, expert leadership, provider-patient communications, and the patient experience.

• Format: Paperback
• Language: English
• ISBN: 1032555157
• ISBN13: 9781032555157
• Release Date: February 2024
• Publisher: Productivity Press
• Length: 226 Pages
• Weight: 0.95 lbs.
• Dimensions: 0.5" x 7.0" x 10.0"