Dr. Andrew Stotz, CFA, breaks down Dr. Deming's revolutionary 14 Points into a simple, concise book that will help you transform your business. Some topics covered include: the futility of inspecting to improve quality, the need for elimination of performance appraisals, the damage caused by sub-optimization, and the need for focus on total quality management.This short book has the power to transform how you think about business and the treatment of employees, while helping you focus on what really matters in your business. Stotz will guide you through Deming's points, giving clear examples that will help you improve your company from the top down and change the way you think about leadership and management.
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