TQM, an integrated approach: Implementing Total Quality through Japanese 5-S and ISO 9000

By Samuel Ho

This is a guide to implmenting TQM in any organization involved in manufacturing or services. The book focuses on the key individual elements of TQM, such as Total Quality Marketing, production and purchasing control, quality circles, ISO 9000, preventive maintenance and the 5-S system - structurize, systemize, sanitize, standardize and scrutinize.

• Format: Hardcover
• Language: English
• ISBN: 0749415614
• ISBN13: 9780749415617
• Release Date: September 1995
• Publisher: Kogan Page
• Length: 292 Pages
• Weight: 1.41 lbs.
• Dimensions: 1.0" x 6.2" x 9.4"