Total Quality Management and Operational Excellence: Text with Cases

By John Oakland and John S. Oakland

'TQM: Text with Cases' is clearly written in a logical manner and points are supported by real life case studies. Professor Oakland demonstrates how a Total Quality Management strategy can be applied... This description may be from another edition of this product.

• Format: Paperback
• Language: English
• ISBN: 0415635500
• ISBN13: 9780415635509
• Release Date: June 2014
• Publisher: Routledge
• Length: 530 Pages
• Weight: 2.65 lbs.
• Dimensions: 1.0" x 7.4" x 9.6"