TQM in Action: A Practical Approach to Continuous Performance Improvement

By John Pike and Richard Barnes

Book Overview

The principal aim of this book is to help practising managers to develop and implement a strategy for the introduction of Total Quality Management (TQM) within their own organizations. It provides a practical guide to the stages, key considerations and potential pitfalls of implementation.

• Format: Hardcover
• Language: English
• ISBN: 0471996025
• ISBN13: 9780412487903
• Release Date: November 1993
• Publisher: Springer
• Length: 274 Pages
• Weight: 1.29 lbs.
• Dimensions: 0.7" x 6.1" x 9.2"