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Business & Investing Books > Marketing & Sales Books > Total Quality Service: Principles, Practices, and Implementation (St Lucie)
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Total Quality Service 1884015832 Book Cover

Total Quality Service

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Edition Description

Total Quality Service rises to the business challenge of the 90s. It explains in the most concise terms possible the principles of TQS. The research stands-most unhappy customers do not complain. Instead, they never again buy from businesses that just once left them unsatisfied...

Edition Details
Format:Hardcover
Language:English
ISBN:1884015832
Format: Hardcover
Condition:
$
190.00
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