Total Quality Management: The Route to Improving Performance

By John S. Oakland

Book Overview

In this completely rewritten edition of John Oakland's best-selling book, he presents a comprehensive yet practical model for Total Quality Management. * More emphasis on the integration of TQM into... This description may be from another edition of this product.

• Format: Hardcover
• Language: English
• ISBN: 0893973866
• ISBN13: 9780893973865
• Release Date: May 1993
• Publisher: Nichols Pub Co
• Length: 463 Pages
• Weight: 1.85 lbs.
• Dimensions: 9.5" x 1.5" x 6.5"