Total Quality Management and Operational Excellence: Text with Cases

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Total Quality Management and Operational Excell...

By John S Oakland, Robert James Oakland, Michael Anthony Turner, et al.

Edition Description

The notion of 'Quality' in business performance has exploded since the publication of the first edition of this classic text in 1989. Today there is a plethora of performance improvement frameworks including lean-Six Sigma and the latest version of ISO 9001, offering an often...

Edition Details

Format:Paperback

Language:English

ISBN:1138673412

Format: Paperback

Condition:

70.23

50 Available

Quantity:

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Total Quality Management and Operational Excell...

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