Total Quality Management: A Total Quality Approach (Management Skills Series)

By Gordon F. Gatiss

This work is designed to educate first-line managers about the concepts of Quality Management, and thereby enhance their value in the job market. It focuses on interpersonal skills and the need for... This description may be from another edition of this product.

• Format: Paperback
• Language: English
• ISBN: 0304337951
• ISBN13: 9780304337958
• Release Date: January 1996
• Publisher: Cengage Learning
• Length: 158 Pages
• Weight: 0.51 lbs.
• Dimensions: 9.8" x 0.5" x 7.0"