Total Quality Essentials

By Sarv Singh Soin and Sarv Soin

Shows you how to apply the famous Hoshin Kanri Planning Process, and manage key processes in both manufacturing, sales and service organizations. This title shows how to create a customer-obsessed... This description may be from another edition of this product.

• Format: Hardcover
• Language: English
• ISBN: 0070595518
• ISBN13: 9780070595514
• Release Date: September 1998
• Publisher: McGraw-Hill Professional
• Length: 362 Pages
• Weight: 1.90 lbs.
• Dimensions: 9.4" x 1.0" x 7.6"