Tolerated to Celebrated: It's All About The Relationship

By Ernie Lansford

"Your value is determined by those who see your worth. Don't waste your time where you're not valued." - Unknown

After nearly 60 years in the B2B2C marketplace, Ernie Lansford knows what it feels like to be judged by the rep who came before you. To be boxed in by negative first impressions. To chase transactions that never lead to trust.

This book is a personal confession-and a practical guide-for anyone tired of being tolerated and ready to be celebrated. In this field-tested roadmap, Ernie reveals the Five Levels of Business Relationships(TM) and the mindset shift that changed everything: stop chasing the next deal and start building deep, authentic, and significance-driven partnerships.

Whether you're a sales professional, sales coach, business leader, or entrepreneur, you'll learn how to:

✅ Break out of the "just a rep" box

✅ Move from tolerated to celebrated

✅ Build relationship equity that outlasts transactions

✅ Become a true Customer Success Master(TM)

This isn't theory. It's wisdom earned over decades-and shared with humility, clarity, and a box cutter in hand.

Customer Success is My Path. Adding Significance to Others is My Mission. Celebrated Relationship is My Goal(TM).

• Format: Paperback
• Language: English
• ISBN: B0FBL9RSZ3
• ISBN13: 9798286039456
• Release Date: May 2025
• Publisher: Independently Published
• Length: 78 Pages
• Weight: 0.19 lbs.
• Dimensions: 0.2" x 5.0" x 8.0"