Book Overview This book is written to help readers recognize, identify, and overcome well researched 50 cognitive biases - recently brought to public awareness by a tweet by Elon Musk-... and provide the learner with experience grappling with decisions commonly encountered by practicing the skills. This book simplifies the explanation of each bias, provides practical exercises to help the readers identify the different biases in themselves, and then builds on that knowledge with another exercise to help the reader replace the cognitive bias with a more healthy "reframe" for the "bad thought" that they had identified. INTRODUCTION TO COGNITIVE BIASES Whenever you decide to buy a product in favor of a certain brand over the competition, you are the victim of at least one cognitive bias. Although one often wishes to act rationally, unconscious effects always guide the decisions. That's not bad per se. If company managers inform themselves about the various cognitive distortions, they can use this knowledge directly in company and employee management or in marketing. Market research and sales psychology can be better used if you take a little insight into the human subconscious. Cognitive bias is one of the many systematic mistakes people make every day. The mistakes usually remain unconscious. They happen in perception, memory, thinking, and judging. Cognitive bias is a term from cognitive psychology. It describes systematic tendencies/distortions in our perception and thinking. Systematic means that these are not random "errors". With cognitive bias, certain decision factors are weighted more heavily than others. And that can lead to bad decisions. Consider the example from the heuristics article: Suppose we want to get ingredients for a new cooking recipe. As a rule, we can find the appropriate ingredients at the grocery store we trust. So we first look in the stores that are known to us and where we shop more often. In most cases we find the ingredients in the assortment. However, if it is an unusual dish, our heuristic may fail - since, for example, we can only find an exotic spice at a delicatessen. If we don't visit alternative dealers in the first place because in our experience they are more expensive for comparable products - we miss the special offer that one of these dealers is currently offering. We are subject to a cognitive bias. There are many different forms of cognitive bias. It is fundamentally part of human thinking and can hardly be prevented. Creativity techniques aim to reduce or even eliminate cognitive barriers and distortions. It can help to be aware of these "pitfalls" in thinking. Through collaborative creativity techniques in groups, the effectiveness of the creativity technique can be increased with the help of mutual feedback by making each other aware of perceived cognitive distortions.
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