Hundreds of thousands of people are seriously injured or die every year from avoidable medical errors. This field manual provides practical guidance on how hospital patients and their advocates can avoid those errors by taking up a weapon and bringing the fight to the enemy. Fight The War on Error. It describes the core principles that led to the impressive safety record of the U.S. Navy nuclear submarine fleet and the remarkable safety improvement achieved by the commercial nuclear industry, and weaves these principles into the guidance and insight provided. Much of the information was gathered using a technique described in the author's earlier book, The Observant Eye - Using it to Understand and Improve Performance. Filled with real life examples of the cost of medical errors in terms of death and injury, perspectives on what can lead to these errors, and actions that enable the reader to avoid becoming a medical error victim, this manual is a vital playbook for anyone involved in the receiving end of healthcare.
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