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The Universal Service Desk (USD): Implementing, controlling and improving service delivery
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The Universal Service Desk (USD): Implementing,... 1787781488 Book Cover

The Universal Service Desk (USD): Implementing,...

Edition Description

A universal service desk (USD) is the central point of contact between a service provider and users for everyday activities, and within an organisation for all requests for and enquiries about the services provided to customers, both internal and external.

The USD is...

Edition Details
Format:Paperback
Language:English
ISBN:1787781488
Format: Paperback
Condition:
$
58.40
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