The book begins where your job as a trainer does - with needs assessment. Part one examines basic statistics and other vital information on how to design surveys and conduct interviews. You'll also learn ways to present your needs assessment information to management and associates. The next step is designing the program. Part two looks at how to create fun learning experiences that keep learners involved, interested, challenged and motivated throughout the training session. The book ends with the steps to becoming effective in the classroom. You'll learn about all the things required to prepare for your training program and how to involve the participants - from beginning to end of your presentation. In 18 chapters, 'The Training Trilogy' covers issues of interest to both new and experienced trainers, such as: Sampling procedures; Analyzing data; Selecting and designing program evaluation; Off-the-shelf packaged programs; Training methods and media; Preparing for the program; Opening, closing and following up.
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