The Telesales Pocketbook (Management Pocket Book Series)

By Peter Wylie

This pocketbook contains advice and ideas for anyone who uses the phone to generate sales. It covers handling incoming and outgoing calls, dealing with complaints and closing the sale. This description may be from another edition of this product.

• Format: Paperback
• Language: English
• ISBN: 1870471393
• ISBN13: 9781870471398
• Release Date: May 1999
• Publisher: Management Pocket Books
• Length: 112 Pages
• Weight: 0.35 lbs.
• Dimensions: 4.3" x 0.5" x 5.8"