Five women were murdered. One survived. The killer walked away.
On the morning of February 2, 2008, an armed man entered a Lane Bryant store in Tinley Park, Illinois. What began as an ordinary Saturday morning became one of the area's most haunting unsolved crimes.
Six women were held inside the store. Five - Rhoda McFarland, Connie Woolfolk, Jennifer Bishop, Carrie Hudek Chiuso and Sarah Szafranski - lost their lives. One woman survived.
And the gunman disappeared.
But he did not leave investigators with nothing.
A surviving eyewitness had seen him. His voice was captured during a 911 call. Police developed composite images, examined physical evidence and pursued thousands of leads. A substantial reward was offered for information leading to an arrest.
Yet years later, one question remains unanswered:
Who was the man who walked into Lane Bryant?
The Store That Never Forgot examines the documented timeline of the murders, the women whose lives were taken, the survivor who helped investigators, the search for the unidentified gunman, the evidence, theories, missed opportunities and the continuing possibility that advances in forensic technology could one day help bring answers.
This is not a book built around internet accusations or naming uncharged suspects. It carefully separates documented information from theory, while keeping the victims at the centre of the story.
Because behind every composite image, every lead and every unanswered question are five women whose families have waited years for justice.
The case is unsolved.
The evidence remains.
And someone may still know his name.