The environment in which training establishments operate is increasingly changing. Now more than ever, they need to pay close attention to optimizing their managerial processes through the implementation of facility projects.This type of project has proven its effectiveness in the quest for performance, bringing about positive changes such as highly profitable cross-functional organization and the adoption of collective, participative management.We all know that project-based management is not only based on tools and methods, but also on human resources and organization.In this sense, even a facility project that federates and energizes institutional life, because of its complexity, uncertainties and multi-disciplinary nature, never unfolds in an ideal way. In fact, the mechanics of change induced by this project can only be driven by two forces: innovation and difficulties.
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