The Quality of Service Delivery and Customer Satisfaction

By Habtamu Mekonnen Awoke

Those organizations providing service are demanded to assess frequently the quality of their service delivery. By doing so and adjusting their service performances according to the expectations of... This description may be from another edition of this product.

• Format: Paperback
• Language: English
• ISBN: 3639280806
• ISBN13: 9783639280807
• Release Date: August 2010
• Publisher: VDM Verlag
• Length: 88 Pages
• Weight: 0.31 lbs.
• Dimensions: 0.2" x 6.0" x 9.0"