The COVID-19 pandemic has undoubtedly had a seismic and lasting impact on how the business of law is conducted. Whilst 2020 certainly expedited changes that were already trending - flexible work schedules, fully-remote offices, revised resource allocations, new client expectations - it also forced firms to adopt practices, methodologies, and strategies that pre-COVID they insisted they could not.These changes are not only here to stay but have become...
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