The Phone Book: Telephone Skills for Business Success Student Text

By Judith E. Fisher

The Phone Book takes a hands-on, interactive approach to helping students refine and practice their telephone skills. All phone skills are covered in detail, including listening, question-ing,... This description may be from another edition of this product.

• Format: Paperback
• Language: English
• ISBN: 0256187444
• ISBN13: 9780256187441
• Release Date: July 1995
• Publisher: McGraw-Hill Higher Education
• Length: 128 Pages
• Weight: 0.90 lbs.
• Dimensions: 0.3" x 8.5" x 10.8"