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The Nexus of Experience and Retention
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The Nexus of Experience and Retention 6208420229 Book Cover

The Nexus of Experience and Retention

Edition Description

This book investigates the critical role of customer experience (CX) in shaping customer satisfaction and retention in the Indian general insurance industry. It highlights how enhanced CX is a strategic differentiator in a competitive, technology-driven landscape. Starting with...

Edition Details
Format:Paperback
Language:English
ISBN:6208420229
Format: Paperback
Condition:
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81.85
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List Price: $87.00
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