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The New Public Service asks us to think carefully and critically about what public service is, why it is important, and what values ought to guide what we do and how we do it. It celebrates what is distinctive, important and meaningful about public service and considers how... Read Full Overview

The New Public Service asks us to think carefully and critically about what public service is, why it is important, and what values ought to guide what we do and how we do it. It celebrates what is distinctive, important and meaningful about public service and considers how... Read Full Overview

This compact, clearly written volume synthesizes the many ideas and voices calling for the reaffirmation of democratic values, citizenship, and service in the public interest. It is built around a set of seven core principles: 1. Serve citizens, not customers; 2. Seek the public... Read Full Overview