The New HR

By Jonathan Smilansky

Dealing directly with auditing the quality of service provided by HR departments, developing benchmarks and outlining proven methods and strategies for enhancing performance, this text not only... This description may be from another edition of this product.

• Format: Paperback
• Language: English
• ISBN: 186152112X
• ISBN13: 9781861521125
• Release Date: April 1997
• Publisher: Thomson Learning
• Length: 224 Pages
• Weight: 0.45 lbs.
• Dimensions: 9.3" x 0.5" x 6.3"

Customer Reviews

practical ,hands on book

Name of the Book : The New HR Author : Jonathan Smilansky In today's era of ever intensifying competition, the HR function is undergoing a lot of transformations. Almost all the companies have the improvement of HR as one of the high point on their agenda but the one common question being faced by them is -- How to do so effectively ? The book "The New HR " by Jonathan Smilansky is an attempt in this direction to guide the process of improving the effectiveness of HR function .The author has been a consultant and practitioner in the field of HR . He has superbly used his experience to write this book. It not only explains the ideas and concepts that are at the forefront of HRM in the 1990s, but also shows how they can be implemented. Using accessible case studies ,based on extensive research in number of organisations, this book is a practical guide to understanding and improving the quality and service of the company's HR department. A very lucid and systematic approach has been provided to help the HR department know their strengths and weaknesses. A wide array of research results and specific data collection tools have been provided to enable HR practitioners to collect diagnostic information about current strengths in service delivery and about priority areas for improvement. Then this diagnostic data has been used as a basis to establish a revised HR strategy. There is a lot of benchmark data also given which enables the company to compare its performance vis a vis the good HR practices. The book's approach is that it provides ready reckoner for HR to measure its effectiveness. This is a super book for the people seeking improvement in HR function but are confused as to how to go about doing the things. This book can be basically divided into two parts-one looking into the short-term aspects and other looking into the long term. The first phase basically deals with how to analyse your company's HR practices as of today. The author has adopted a very systematic approach to do so. Initially he stresses on self-assessment by the practitioners themselves and the feedback from internal customers about the range of services provided and those perceived to be essential for he future success of organisation.. This is basically to bring out the perceptual difference between the HR people and the line managers about the nature of services provided by HR. Based on this data , the priorities for improving the HR are evaluated.. Then an activity analysis has been suggested which reviews where the staff and monetary resources are being in spent in comparison to the priorities so as to evaluate if the consistency exists between the priorities and the resources allocated .Finally a method has been suggested to review the range of individual competencies of the employees so as to realise the training needs which helps them in achieving the priorities .The basic purpose of all thi