[The New Gold Standard: 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy of the Ritz-Carlton Hotel Company] [By: Michelli, Joseph] [July, 2008]

by Joseph A. Michelli

No Synopsis Available.

• Format: Hardcover
• ISBN: B005WPEQS0
• Release Date: January 2008
• Publisher: TBS
• Weight: 0.55 lbs.