The Moderator's Survival Guide: Handling Common, Tricky, and Sticky Situations in User Research

by Donna Tedesco and Fiona Tranquada

The Moderator's Survival Guide is your indispensable resource for navigating the rocky shoals of your one-on-one user research sessions. Inside, you'll find guidance for nearly 100 diverse situations... This description may be from another edition of this product.

• Format: Paperback
• Language: English
• ISBN: 0124047009
• ISBN13: 9780124047006
• Release Date: December 2013
• Publisher: Morgan Kaufmann Publishers
• Length: 364 Pages
• Weight: 1.70 lbs.
• Dimensions: 0.7" x 7.1" x 9.3"