The Manager's Guide to Benchmarking: Essential Skills for the Competitive-Cooperative Economy

by Jerome P. Finnigan

Pursue a proven path to excellence. Author Jerome Finnigan -- the leading authority on quality and benchmarking at Xerox -- explains the benchmarking techniques used by today's global competitors, and... This description may be from another edition of this product.

• Format: Hardcover
• Language: English
• ISBN: 0787902799
• ISBN13: 9780787902797
• Release Date: July 1996
• Publisher: Jossey-Bass
• Length: 234 Pages
• Weight: 1.15 lbs.
• Dimensions: 0.8" x 6.3" x 9.3"