The Manager's Bridge Certificate in IT Service Management - A Guide for ITIL® V3 Exam Candidates

By Colin Rudd

Invaluable for IT professionals who have an ITIL (V1 or V2) Manager's Certificate in IT Service Management and wish to bridge the gap between their existing qualification and ITIL Expert in IT Service Management. The main focus of the book is the NEW content in ITIL V3 and the material that has changed. The book is closely aligned to the structure of the syllabus and can either be used as a learning aid for self study or as a reference or revision aid within an accredited training course.

• Format: Paperback
• Language: English
• ISBN: 1906124205
• ISBN13: 9781906124205
• Release Date: January 2010
• Publisher: British Informatics Society Lt
• Length: 236 Pages
• Weight: 0.93 lbs.
• Dimensions: 9.7" x 0.5" x 6.8"