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The Loyalty Link: How Loyal Employees Create Loyal Customers
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The Loyalty Link: How Loyal Employees Create Lo... 0471163899 Book Cover

The Loyalty Link: How Loyal Employees Create Lo...

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Edition Description

The answer to keeping your customers is simple, keep your employees happy Forget everything you2ve ever heard about cusomter service. The key to retaining customers isn2t making your customers happy, but ensuring that your employees are. In fact, for all the talk of customer...

Edition Details
Format:Hardcover
Language:English
ISBN:0471163899
Format: Hardcover
Condition:
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List Price: $19.95
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